Patients visiting the pharmacy at the Chickasaw Nation Medical Center will notice some changes behind the counter. The white prescription sacks that once lined the shelves are now a thing of the past. The Medical Center is the second facility in the state of Oklahoma to implement a new
will-call system for prescription storage.
Previously, prescriptions were filled and placed on shelves inside the pharmacy.
In the past, many pharmacies throughout the state and nation have faced similar issues including hanging bags, open shelves, drawers, bins and open-faced cubbies. The GSL solution makes prescription pick up safer and easier for the patients and the staff.
The new system provides added privacy for each individual patient, as well as added convenience for the pharmacy staff. With three steps, pharmacy workers look up, authenticate and retrieve the prescription for the patient.
GSL Intellicab requires two patient identifiers, patient name and date of birth. This ensures patients receive the correct prescription medication. In addition, the system ensures patients receive all medication ordered by their physicians. This extra tracking feature prevents patients from going home and realizing they have not been given all their prescribed medications. Appropriate patient information is given to each patient when medications are picked up.
“(The system) has saved much needed space within the medical center pharmacy, and has also proven to be a more successful way to secure each patient’s personal information,” Chickasaw Nation Medical Center directory of pharmacy Dr. Carrie Law said. “The GSL Intellicab system tracks prescriptions and allows the pharmacy to keep a record of prescription storage.”
“Patients’ signatures are also required at the time of pick up to verify delivery. This is a great way for the pharmacy department to enhance the overall patient experience and we look forward to continuing to serve our patients with this new product”.
Amber Carey, Public A”airs (December 2013). Medical Center pharmacy now operating safer, more secure prescription storage. Chicksaw Times